Follow-Up
Cart Abandonment Follow-Up
This template helps you reconnect with customers who left items in their cart, encouraging them to complete their purchase.
Subject Line
Did you forget something, {{FirstName}}?
Email Body
Hi {{FirstName}},
We noticed that you left some great items in your cart! We understand that life can get busy, and it’s easy to forget. We just wanted to remind you that your chosen items are still waiting for you.
Here’s a quick look at what you left behind:
- {{ProductList}}
To make it even better, we’re offering you a special discount of {{DiscountAmount}} on your purchase if you complete it within the next 48 hours.
Don’t miss out on these great deals! Click the button below to return to your cart and finish your order:
[Return to My Cart](<YourCartLink>)
Thank you for considering us! If you have any questions or need assistance, feel free to reach out.
Best,
{{YourName}}
{{YourCompany}}
When to Use This Template
Use this template to follow up with customers who have added items to their cart but did not complete the purchase. It's best to send this email within a few hours to ensure that the items are still fresh in their minds. Personalize it with their first name and a list of items they left in the cart, and include any promotional offers to entice them back. Adjust the tone based on your brand's voice.
AI
Ready to send personalized emails at scale?
Use SendMergeMail to customize and send this template to your entire list from Google Sheets.